Customer Service > Security Policy
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Security Policy
Our website represents our company in the virtual world of the internet. With any serious website, internet security needs to be considered very carefully. Our website service provider Zeald.com takes our website’s security very seriously and provides industry standard security measures to ensure that important business information is never compromised.
Physical SecurityThe servers are located in a secure hosting facility based in Northcote, Auckland, New Zealand. The building is reinforced with double-thick, cinder-block construction, top, bottom and sides. ConnectivityThe hosting facility is “carrier neutral”, with redundant connections from multiple providers, including Telecom, Vector Communication and TelstraClear. The hosting facility is connected via ATM and Fast Ethernet with connections directly to the Sky Tower, the Auckland Peering Exchange (APE) and upstream international providers, making it one of the most well-connected hosting facilities in New Zealand. Data Security and Back-upAll data is located on secure servers that are continually monitored and maintained. All operating systems and applications are maintained at recommended patch levels for the highest level of operating system security possible. A full back-up of all data automatically occurs on a nightly basis and a weekly data back-up is stored off-site at a secure location. Perimeter DefenseAll servers are monitored around the clock for attempted network attacks. Industry standard Intrusion Detection Systems (IDS Systems) are employed to ensure that any breach of the perimeter defense is detected and dealt with immediately. System RedundancyThe cluster of servers that provides all Zeald.com systems and tools is designed for 24 X 7 X 365 operations. Complete redundancy is built-in at every point, including disk arrays and redundant web, database and file servers. SSL Data Transmission SecurityThe highest level of SSL browser encryption is used to ensure that all sensitive data transmissions between our customers and our website are encrypted and secured to the highest level possible. Whenever you are providing us with credit card information the padlock or unbroken key symbol appears at the bottom of your browser. This is your assurance that your information is totally safeguarded by SSL. Your Bank can also provide you with additional information regarding the security of your credit cards. Leading Solutions Data SecurityInformation and data collection at Leading Solutions Ltd is also protected by firewall technology, and we have structural procedures in place to ensure data integrity is maintained at all times. |